If you are new to VOIP services, or have only ever had one traditional phone line from the ol’ phone company, you may be new to the call waiting and call forwarding features our network has to offer. With easily accessible, entirely customizable, options, you wont ever miss another call again! (That is, unless you really want to)
Our call waiting service allows you to talk on the phone to anyone, anywhere, while still leaving yourself open to incoming calls. You don’t have to leave the phone line open anymore when you’re expecting an important call! Just simply have a normal conversation and when that important call comes through, a beep from the system will alert you. You can either put your current call on hold or politely hang up to answer the new call.

Can’t be at home for that important call? No problem! Just log into our online voicemail system and enable call forwarding. There are three different options: Unconditional Call Forwarding sends every incoming call to another number such as a cell phone or another home you are staying. You can even forward calls from home to your office! It’s really that simple! Busy Call Forwarding sends incoming calls to an alternative number only when you’re currently on the phone. This is great if you’re expecting a call and someone else is tying up your lines. Got a chatty teenager? Simply set your call forwarding to kick in when the line is tied up. Unavailable Call Forwarding is great, especially with unreliable Internet or poor weather conditions. Now if your adapter goes down, you wont miss a beat. Just set this to forward to your cell phone and you wont miss a minute of talk time.

These great features are convenient and easy to manage. Our voicemail system, including call waiting and forwarding options, is completely free to you as a customer. Don’t have another number to forward to? That’s perfectly okay, too! The general voicemail will always be active and ready to record all your important messages.

Access these features inside Voicemail at simplephoneco.com/voicemail 24/7.

Here at The Simple Phone Company, we want to keep things simple and reliable. Our Help Team is always here to assist with any questions you have about our many services. So go ahead! Start exploring all you can do with your Simple Phone Company service anytime.

Of course, if you have any trouble, let us know! We’re always excited and happy to help.

- Help Team

Just in time for your upcoming travel during the holidays, we wanted to update our voicemail feature to be even more helpful while your away.

Today we’re excited to launch our new Voicemail access line! Now your voicemail for your home or business line can be accessed from any landline or mobile phone, on or off our network!

Simply dial the access line, enter your number, then your PIN and control all the same features as if you were home.

1 (818) 69 VMAIL
1 (818) 69 86245

Happy holidays from the Simple Phone Co.!

At the Simple Phone Company, we’re often asked by prospective customers “so what all do I get?” It’s actually one of our most frequently asked questions at our Help Team phone center. So we’re starting a new blog series called “What All Do I Get?”, begining today! You can get more anytime by clicking the “What All Do I Get” category on the right side.

Our directory assistance is free, free, and free. Not only is it free, did we say that enough times, but it also powered by Google! It’s a great way to not only get general information about nearby businesses, but we’ll also connect for- well– free. You get the point!

To use our directory assistance, just dial 411 from any Simple Phone Co. line, and we’ll connect you the best resource for local businesses for free. That simple.