This week we received a letter from a Simple Phone Co. customer who recently switched from Vonage. Jeff owns a vinyl graphic and print outfit in Florida, and uses our Business Phone services to run his shop. He sent us this letter earlier in the week after we completed his number transfer, and did what Vonage couldn’t… and saved him a lot of money too.

With Jeff’s permission, we’ve posted it below:

Hello, This is Jeff owner of Graphix Unlimited, Brooksville FL. Just wanted to thank Chris and the team from simplephoneco for finally taking care of our business line caller id problems, it now works great, we now can identify all our callers, even some cell phones come up with the proper names.

You did what Vonage never could give us, for at least a year I tried to get Vonage to give us caller id, they couldn’t but you did, they had nothing but excuses for us. Chris told me it would take about a week, and true to his word
they had the issue solved. now over voip, we have true caller id!!

There is no comparison as far as we are concerned, price which is nearly 50% cheaper than Vonage, and friendly customer service went along way for our company, not to mention you get to talk to a real human being Jessica, was awesome in talking with me to see that the issues were taken care of in a timely manner.

Unlike Vonage who has you jump through hoops with their automated robotic customer service which at times literally seemed to be deaf got very annoying for us.

We believe we have found a new phone service and we will tell everyone we know

Again thanks for all your help and we will send customers your way!

Jeff
Owner of Graphix Unlimited Brooksville, Florida.

Thanks Jeff for the kind works, and we’re just as excited to have you guys as customers!