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Archive for the ‘Maintenance’ Category

Big News Coming Today!

The Simple Phone Co. is pleased to announce some major exciting news!
Stay turned while we update the site, and we’ll update the blog shortly-
- Help Team

Upcoming Maintenance Thursday Night

At this time we are hard at work upgrading our site and servers for our upcoming enhancements and service offerings.
Our maintenance is expected to be completed by 2am PST.
During this time, no services are expected to be affected.
We apologize for the inconvenience, and appreciate your patience.
-Help Team
Thursday we will again be hard at work upgrading [...]

Earthquake Reminder: Calling to Mexico is FREE

In wake of the large earthquake in Southern California and Mexico, we wanted to remind our customers that calls to Mexico are included in our packages.
All calls to Mexico are free, and are included in our callings packages at no additional cost.
- Help Team
Update: Our ULC’s in Mexico (service providers) are not reporting any issues [...]

Time Change (Resolved)

This morning we were alerted that our Voicemail to Email service was an hour off due to the time change over the weekend.
Our servers we’re a bit upset about the hour loss off sleep too, and the issue was promptly corrected.
Thank you for your business.
- Help Team

We’re Moving! Update: Completed

UPDATE 2: We’ve finished our move.
Dear Friends,
Our Simple Phone Company Help Team by phone will be unavailable beginning Friday at 1pm, and continuing through Sunday as we move to our new offices in Irvine, CA. Calls to our Help Team will be directed to a special voicemail that will be monitored throughout normal operating hours.
For [...]