News and Updates

13 Apr April Newsletter and Updates

Even Better Emails Our Dev teams started the month off big, and the past few weeks we’ve been hard at work making little features more useful. Messages like Voicemail-to-Email will now deliver more quickly, and without SPAM detection. All messages from our Platform system will now arrive from "”, so be sure to add our new address to your contacts too! $5 Conference Line Offer Whether your a small or growing business, having a conference line is super convenient way to meet and chat by phone without tying up the lines. We want to make sharing conference service available with more customers easier! For this month only, you can add a Conference Line (with included toll-free) to any plan for $5. Keep conference line for the discounted price for as long as you keep the add-on, and usage minutes are only 2.5 cents a minutes. > Order Free Conference Line (Use code: Conf416) Personal Support We are really excited about supporting our customers differently, with personalized support. As a reminder, our unique support features like Personal Training and Personal Setup are available to all customers regardless if your a new or established customer. If you'd like a refresher, join us for a free webinar event on April 26th or schedule free...

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30 Jul Summer of Code with Tustin Boys & Girls Club

SPC loves being involved in the community! Our team has recently been volunteering with the awesome kids of Boys & Girls Club in Tustin. A new 9-week program, Summer of Code, hopes to help kids of all ages develop skills in HTML and CSS and educate them about job opportunities in the tech industry. At the beginning of the program, the kids were asked to form groups and decide on a theme for the website they were going to be creating. Each group can learn to create websites with a layout of a search engine, personal page, multiplication table, or a digital story book. Once they decided what type of website they wanted to build, they started with the basics like terminology, opening and saving their work, and starting a title, header, and paragraphs in their projects. Now that they are half way through the program, some groups have generated websites full of colors, pictures, and links to other pages. They are learning so fast! We can’t wait to see more of what comes from their learning experience at Summer of Code!...

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10 Jul Sales Team on the Road

Last week our sales team journeyed far and wide to build our brand by conquering the long stretch of highway we call the 101 freeway. Their week long trek resulted in gaining new partnerships that will contribute to Simple Phone Co. and our new affiliates promising futures. The objective of this trip was to meet face-to-face with influential IT companies throughout California and educate them on our services and products. The connection we hope to build with these new partners revolves around good communication and trust. There is no better way to do that than to meet someone in person and give them a great story of how SPC came about. The story goes as such: Our founder, Chris started this company 5 years ago from an IT company. He hated supporting phones, and learned quickly that customers hated the phone companies he referred. Chris worked with friends to build and developed a powerful phone network now called the hosted platform. Thus, Simple Phone Company was created. Our sales team hits the road again soon to share the story of Simple Phone Company’s creation and build relationships with industry professionals ready to offer the cream of the crop in small business phone solutions....

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01 Jun Come to Art Walk @ 111 N. Harbor

Simple Phone Co. and our neighbors, The Longwith Group, are hosting two awesome artists this Friday night from 6-10pm at our office spaces (111 N. Harbor Blvd., Fullerton). Every "First Friday" during the summer months, downtown Fullerton transforms into an art walk, showcasing the best photographers, painters, writers, and musicians the city has to offer. We are excited to invite Jen Fedrizzi and Darilynn Tipton to display their works along our exposed brick walls. Feel free to join us and RSVP at our Facebook event page. We hope to see you there!...

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Simple Phone Co.

22 May Why you should switch your business to VoIP

Looking for more ways to cut costs and improve productivity within your company? Well, switching your phone service to a VoIP provider like Simple Phone Co. could be the best solution. Here are some reasons why making the transition sooner rather than later is a good choice. Lower Cost Switching to VoIP can cut your costs significantly. For Simple Phone Co. customers, there are no expensive phone servers or equipment that need to be installed since our VoIP services are cloud-hosted.  We have also made our plans even more affordable by only charging customers for the number of lines (call capacity) they need.  Mobility You can bring your VoIP phone anywhere in the world and it will work! All you need is power and an internet connection. You will be able to work remotely without having to compromise or pay additional fees. You can even choose to utilize the amazing power of an IP phone, or the convenience of Wifi calling with your smart phone or laptop! Convenience & Scalability Managing your calls is as easy as drag-and-drop. Literally. Our Hosted Phone system allows you to set up your call structures using flowcharts and drag-and-drop features. As an administrator, you can do everything from recording your...

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06 May Know a small business owner? Thank them! :)

It's officially Small Business week in the United States - a tradition which has been honored by Presidential proclamation every year since 1963.  This year, President Obama highlighted some of the reasons we should all be thankful for small businesses citing that, "America's small businesses are the backbone of our economy, employing half of our country's private sector workforce and creating nearly two out of every three new jobs in our country."  (You can read the full proclamation here.) It's true, small businesses produce more than half of the United States' private sector GDP (gross domestic product) with 90% of them doing so with fewer than 20 employees.  These facts are not just impressive, they highlight the real driving forces behind our economy: constant innovation by every-day entrepreneurs like that friend of yours who had a great idea to start their own bakery, or your neighbor that runs an IT startup from their garage. Simple Phone Co. is proud to be along-side them in this category and we encourage you to thank small businesses not only for their contribution to the nation's economy, but for their willingness to take risks to better themselves and their communities. [Source] For more information and interesting insights on Small Business Week, check out:

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28 Apr Let’s Help Nepal, Free Calling to Nepal

Let’s help Nepal! In the wake of the news that continues to build in Nepal and areas of North India following a devastating earthquake, we are calling you to help too! We're going to continue to look at ways help ourselves. Through May 8, all calls to Nepal will be free of charge. If you do not have international calling enabled, please feel free to contact Customer Support to add this free feature. Here are just a few organizations working on support and recovery of Nepal and it’s people: Red Cross Save the Children Habitat for Humanity Global Giving World Vision Mercy Corps Unicef World Food Program Convoy of Hope Oxfam...

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16 Apr Out with the Old, In with the New

On April 1st, Simple Phone Co. launched it’s new and improved Help Center. Here are some highlights on the transition. Behind the Scenes: Our updated ticketing system uses the newest technology to power a sleek new interface for our Customer Support team to better manage your requests. From its inbox-like layout and “Quick Filter” views, our team can prioritize your tickets or create tickets to follow up on pending items. Features like "reminder notifications" and post-ticket surveys will help our Customer Support team be more organized than ever before and ensure your feedback is heard. Chat with us: Use our Chat feature to  talk with someone on our support team within seconds. Ask us questions about your services or tell us about about your weekend. We love catching up with our customers! Reading Material: Don’t forget about those nifty Help Center Articles that can aid you in solving issues or answering questions. Articles range from “Troubleshooting 'Device not Registered' Error” to “How to Call International Numbers”. If there is a topic you would like to see added to our Help Center, let us know! We hope you enjoy our new Help Center as much as we do. Happy browsing!...

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