About Us

On a Mission is to Simplify Communications

Our Missions Statement:

At Simple Phone Company, we build communication services developed around people not revenue. We’re dedicated to partnering with small businesses to grow and create limitless options of our Hosted Phone system, and offer the best alternative to residential phone service with Simple Phone.

Partners with Us

We’re dedicated to not just be a great phone company, but a great communications partner for installers and others who work with us to connect our services locally. Learn more about our generous Partner program.

Partners

We are Hiring

Come help us change the future of communications. We’re currently hiring to meet the needs of our customers and growing operations. View our open positions and generous benefits.

Jobs

Our Community

Our team is excited to bring our resources outside of our offices and into our communities. From cancer walks to discounts for non-profits, we’re dedicated to benefits our communities as we grow.

Community

Why Us

When considering a communications and phone service provider, you should know how each is designed up front and behind the scenes. We believe we’re different and here’s why:

Why Us

Feedback

When planning new features, we review and consider all feedback. In short, your feedback is what drives the direction of our service. Feedback sent here is directly delivered our leadership and engineering team.

Email Feedback

Contact Us

We’re always happy to help, and we’ve developed a variety of incredible resources to take your service further. Contact us online, by phone, via email, or chat anytime.

Contact Us

The Simple Story

It’s not a fairly tale, but it’s pretty close…

Fullerton office

It all began with Technically Simple, a technology consulting firm in Southern California. Their humble beginnings did not originally envision communications services when it began supporting alternative internet-powered telephone solutions for its customers by request. After months of frustration and disappointing results from many existing third party phone providers, an alternative phone service was developed from the ground up to better serve their customers. It was offered accompanied by Technically Simple’s acclaimed support, and was later prepared for a broader spin-off.

 

In August of 2009, the phone service was spun-off as the Simple Phone Company and began offering nation-wide residential and business telephone service availability. The original concept continued, to offer affordable voice services powered by the internet, and support the product in a uniquely personal way. Within months, the small company began to grow add customers from around the country.

 

In March 2011, the Simple Phone Company launched an online fax solution called JustFax.me and shorted it’s name to simply Simple Phone Co. Additional services were also launched through 2012, as Hosted Phone Servers was launched, and the team began to grow to support our growing customer base.

 

During the spring of 2013, Simple Phone Co. added additional features and made large investments in expanding data center presence around the country. In October 2012 SwitchBoard, an impressive portal for manage our single line services like Simple Phone, was launched as a free upgrade to all customers. Hosted Phone also received continued refinement and service upgrades to larger customers.

 

Through 2014, additional resources and network upgrades were focused on to prepare for our biggest launch yet. In October 2014 we launched Hosted Platform, the first redundant cloud-based phone service that followed the same popular pricing model “by the line, not by the phone” pioneered with Hosted Server. During that same time we tripled our network footprint, made significant investments across the network to handle growth and expansion, and we-launched our entire brand and site to better follow the look and free of our new enhancements.