November 2014

My how time flies! We’ll soon arrive at Thanksgiving, and we’re pretty excited for turkey!

In observation of the upcoming holiday, and so that our team may enjoy their families and much due time off, we have special Customer Support and Sales hours ahead:

November
Wednesday Nov. 26th – 7:30am to 11:30am PST
Thursday Nov 27th to 30th – Closed

December
Wednesday Dec. 24th – 7:30am to 11:30am PST
Thursday Dec. 25th to 28th – Closed
Wednesday Dec. 31st – 7:30am to 11:30am PST

January
Thursday Jan. 1st  – Closed

Our Customer Support teams will operate on our minimal schedule during these times, keeping our eyes on our network 24/7 and responding to service impacting tickets during our off hours.

If you need help during off hours, simply email us at help@simplephoneco.com to open a ticket with us. We’ll continue to monitor tickets every day. Happy Holidays!

With the year nearing an end, and the festive activity of the holiday season setting in, we’ve had an unbelievable year to think back on. We’re so thankful to all of customers and partners, and to put it simply; we have grown in every way imaginable. With that, we also excited to share that we have a new home in the Historic Downtown Fullerton’s “Dean Block”.

In short review, and a promise for a more detailed report soon, in just the past 10 months alone we’ve nearly doubled our team, exponentially expanded our network, launched our new Platform, introduced several new services, a stunning new site, and out grown our little offices in Costa Mesa.

We set out a few months ago to prepare for our next chapter, with a couple of upcoming missions and project in mind ahead. The first is about the community; we want to be a part of a new movement in Orange County centered on innovation and support for start-ups, creative types, and more. We are long fans and frequent guests of events like Start-up Grind Orange County, various Meetup.com events, and other activities hosted by our friends at TechSpace not to mention others. The second is that we simply needed more room for our growing service, and increasing focus on building the most amazing experience in communications, and how you use our services in your home and business everyday. Our mission was to find a space for our growing team, a walkable community, transportation friendly, inspirational space, and fun gathering place for our new projects.

After reviewing the local space available in nearby beach-y areas, downtown commerce zones like Santa Ana and Orange, we discovered 111 N. Harbor Blvd. above the award winning Matador restaurant in Downtown Fullerton. The “Dean Block”, built in 1899 was originally home to the Dean Hardware Company in the late 19th century. It’s brick walls are stunning, each telling a unique story of the 100+ years this building has been serving the community of Fullerton. Steps away you’ll find the buzz of Fullerton College and CSU Fullerton, the Fullerton Transportation Center (built in 1923 and serving regional rail service), and a slew of amazing culinary adventures and coffee shops.

During the month of December, we’ll begin building out and moving our operations to our new home. We’ve been incredibly grateful for the love and support of the Tech Space Costa Mesa family (and I truly mean family) that we opened our first office with just a few years ago. With so many memories behind us, and some incredible experiences ahead, the future of Simple Phone Company and the start-up community in Orange County has never been brighter.

Please join us for a Welcome Home Event being announced soon, or one of our upcoming local events starting in January 2015.

Your love, feedback, and patronage has made this possible— and we look forward to serving you better in our new home soon. Thank you.

Simple Phone Company