April 2016

Even Better Emails

Our Dev teams started the month off big, and the past few weeks we’ve been hard at work making little features more useful. Messages like Voicemail-to-Email will now deliver more quickly, and without SPAM detection. All messages from our Platform system will now arrive from “message@simplephoneco.com”, so be sure to add our new address to your contacts too!

$5 Conference Line Offer

Whether your a small or growing business, having a conference line is super convenient way to meet and chat by phone without tying up the lines. We want to make sharing conference service available with more customers easier! For this month only, you can add a Conference Line (with included toll-free) to any plan for $5. Keep conference line for the discounted price for as long as you keep the add-on, and usage minutes are only 2.5 cents a minutes.

> Order Free Conference Line (Use code: Conf416)

Personal Support

We are really excited about supporting our customers differently, with personalized support. As a reminder, our unique support features like Personal Training and Personal Setup are available to all customers regardless if your a new or established customer. If you’d like a refresher, join us for a free webinar event on April 26th or schedule free Personal Training by opening a support request at help@simplephoneco.com.

Hosted Platform Login

We’ve updated the URL for logging into Hosted Platform for all users. While many continue to connect to their “company.hostedphone.co”, for some users this has become more difficult when managing multiple accounts. To make it easier, we’ve updated our public and supported login link to “dashboard.hostedphone.co”, so be sure to bookmark it. You can continue to use the same username, and password, and account name  regardless of account. If you have any questions, just let us know.

Spring Ahead, Plans Forward

We’re continuing to build strong on our products and unique support this Spring. If you have any feedback you’d like to share, please feel free email our leadership team at feedback@simplephoneco.com. Your ideas, concerns, and thoughts make a huge difference, and we love sharing the Open Mic on development, planning, and improvements.