July 2016

Hello Summer!

Video Tutorials, New Help Center

Now playing… Video Tutorials! We’ve been hard at work rebuilding our Help Center at help.simplephoneco.com… and are excited to share some incredible enhancements. Overall, the new Help Center looks as great on a computer as it does your phone, features 20+ video tutorials, includes 30+ updates to written guides, and more.

> View new Help Center and Tutorials

Updated Phones Selection, Faster Shipping

Starting this month we’ll be launching our new fulfillment centers across the country. With this enhancement, we will be able to cut ground delivery in half, and dramatically reduce delivery time with our complimentary Personal Setup at no cost. Whether you’re a new customer, or simply adding a phone, you’ll love our new shipping process and save even more!

> View Phones

Upcoming Platform Update

Get ready, because our exciting updated Platform web portal is being updated this month. You’ll love our new responsive and app-friendly update that looks as great on a computer as or down your smartphone. New features will be launching soon like SmartPBX View, Debugging View, and more!! Want to be the files to test and see the new features, just email us to early access today.

> Contact Us for Early Access

Chat Concierge

Chat support offered by others is usually a painful experience. Our own experience reminds of memories little questions getting lost in “connecting” delays, the remote “agent” not understanding, or far too often no one home altogether… So we’ve been playing with the idea of how to do online chat differently, and that fits into our “personalized support” style. For the next few weeks we’ll be testing a feature we call Simple Concierge, for quick human responses for common questions, and easy personal follow-ups for support and troubleshooting. Come by, and click the “chat” icon in the bottom corner. Feedback or ideas? Email us at feedback@simplephoneco.com.

> Visit Simple Phone Co.

The Challenge

This summer, we’re launching a silly experiment to prove how much you can save with Simple Phone Company… Introducing The Challenge! Know a business or friend that’s paying too much for business phone service? Have them send us their bill, attend a free demo, and if we can’t save them money monthly we’ll send them a fully stocked Beer Fridge or Espresso Bar. Even better, during July, any referral that signs up will earn you a $200 credit. Are you ready?

> Visit The Challenge