Holidays

Platform Advanced

We’re excited to announce Platform Advanced, our updated and redesigned portal for managing your voice services from any computer or tablet. Our fresh new design makes it easy to manage all system features, and introduces many new features too! Here are a few exciting enhancements:

Provisioning – Drop-in friendly provisioning for popular Polycom, Cisco, and Yealink phones.

SmartPBX – All-new easy to use feature builder to manage many features in one single view.

Responsive – Looks and works great on mobile and desktop computer.

Platform Advanced will become our default look soon, and we’re updating support documents throughout December to prepare for it’s arrival. Feel free to start using today, ask questions, or request a complimentary Personal Training today.

> Login to Platform Advanced today

Holiday greetings

Tis the season to set Holiday Greetings, and with our Hosted Platform it could never be easier. We’ve created a simple tutorial to help setup one, and are making our support teams available for free Personal Trainings to help you create the best one too.

> View Holiday Features Tutorial in Platform

> Request a Personal Training

Partner Providers

We’ve been hard at work learning from our customers who resell our solutions, and we’re pleased to announce we’re expanding white label solution for more Providers. We believe deeply in building great relationships and experiences, and our Providers are a unique connection in communities beyond our reach. As a Partner Provider, we empower you with direct access to all the great features and functions of Simple Phone Co. products to build your own unique Voice Service. It’s more than a Platform, it’s complete wholesale package for systems, services, hardware, network, and personalized support. We are exciting enhancements are on the way for our Providers, so keep an eye on our blog for future updates.

> Learn more about our Provider service

My how time flies! We’ll soon arrive at Thanksgiving, and we’re pretty excited for turkey!

In observation of the upcoming holiday, and so that our team may enjoy their families and much due time off, we have special Customer Support and Sales hours ahead:

November
Wednesday Nov. 26th – 7:30am to 11:30am PST
Thursday Nov 27th to 30th – Closed

December
Wednesday Dec. 24th – 7:30am to 11:30am PST
Thursday Dec. 25th to 28th – Closed
Wednesday Dec. 31st – 7:30am to 11:30am PST

January
Thursday Jan. 1st  – Closed

Our Customer Support teams will operate on our minimal schedule during these times, keeping our eyes on our network 24/7 and responding to service impacting tickets during our off hours.

If you need help during off hours, simply email us at help@simplephoneco.com to open a ticket with us. We’ll continue to monitor tickets every day. Happy Holidays!